Successful Implementation is the Cornerstone of Our Approach:

Our Alliance Team Members are highly qualified professionals and available to serve you with very cost effective day-to-day support which we call Operational Services . We have the technical knowledge, the practical shop level experience and the commitment to help improve your maintenance business process. Operational Services is short-term and temporary but provided to support you, as if your operation was also our own personal business.

Operational Services focuses upon two important areas:

1. To provide temporary services as a resource to manage and lead a plant maintenance (or facilities management operation) over a short duration, transitional period of time.

2. To implement your strategic, tactical or operational plan that we may have helped you develop via our Reliability & Maintenance Excellence Services.

Operational Services Help Ensure Your Results:

Our goal is to provide long-term, results-based services to each client. We can work to achieve your goals and then validate the projected results. Goals with specific plan of actions that we set out together to achieve. So our Alliance Team is made up of very special people who can manage /lead shop level maintenance operations, plan for maintenance excellence, operate your storeroom and facilitate higher performance from critical assets.

They are People Really Interested in Developing Excellence in Maintenance for your organization. All have PRIDE-in- Maintenance to help gain confidence quickly from people on your staff. They provide the knowledge, practical experience and commitment to help manage and lead while helping facilitate improvement to your maintenance business processes.

Your Gained Value from Operational Services:

The value of our Operational Services is that we provide grass roots support at the shop level to ensure successful implementation of today’s best maintenance practices. Potential results we define from our Maintenance Excellence Services and results that we validate as being achieved. For the purpose of helping achieve success of your total operation the following Operational Services capabilities are available to improve profitability and increase your customer satisfaction.

• Manage and Lead Your Total Maintenance Operation:

We can provide staff to perform duties as your maintenance manager or facilities manager to help achieve improvement opportunities defined from our Scoreboard assessments . Operational Services can include implementing recommendations to:

• Achieve Improved Preventive or Predictive Maintenance (PM/PdM)
• Implement Effective Planning, Estimating and Scheduling
• Modernize Maintenance Storerooms and improve MRO Materials Management
• Begin Effective Continuous Reliability Improvement (CRI)
• Improve Equipment Up-time and Overall Equipment Effectiveness (OEE)
• Improve Craft Labor Productivity and Overall Craft Effectiveness (OCE)
• Coordinate Critical Asset Performance Facilitation
• Manage and Ensure Craft Skills Development (CSD)
• Implement Operator-Based Maintenance (OBM)
• Maximizing Value from Existing Computerized Maintenance Management Systems ( CMMS)
• Maximizing the Value From Contracted Maintenance Services
• Coordinate Facility Condition Assessment Services

• Coordinate Energy Management and HSSE Compliance

• Serve as Your Chief Maintenance Officer (CMO)

Provide staff to perform a new C-Position role as Chief Maintenance Officer responsible for all physical assets across a multiple site operation. Ensure maximum up-time of critical assets, effective use of CMMS/FMMS/EAM across the organization, standard practices for continuous reliability improvement, lower life cycle costs and consistent performance measurement of maintenance as a key contributor to profit optimization.

• Planning For Maintenance Excellence

Provide staff to perform duties as maintenance planners, estimators, schedulers for shop level tasks or to cover major turnarounds/shutdowns and facilities construction & renovation operations. We also provide staffing to serve as on the job trainers and coaches for a newly created maintenance planning function.

• Storeroom Management and On Site Support for Modernization

Provide staff for day to day operation of your storeroom to include direct management, support to professional development of internal staff capabilities and for implementation of storeroom and MRO materials management best practices such as bar code implementation, access control, cycle counting, e-procurement, parts database development for CMMS.  We provide on site support to overall storeroom modernization such as layout, storage methods and materials handling planning, re-warehousing after stock location improvements.

• Craft Skills Development

Provide staff to achieve PRIDE in Maintenance starting with craft skills assessments, determining skill levels required and to developing technical program that meets current skill deficiencies. Identify and address long-term craft skill needs and support development of applicable skills needed by operators who assume maintenance-related tasks. Provide support in developing and implementing multi-craft strategy. Coordinate and manage overall craft skills development program for client including operators who assume maintenance-related tasks.

• Critical Asset Performance Facilitation and PM/PdM Development

Provide staff to perform duties as critical asset performance facilitators and PM/PdM program renewal or initial development. We also provide staffing to serve as on the job trainers and coaches for new critical asset performance facilitation functions within large multiple site operations

The Value of Operational Services:

The value of our Operational Services is that we are truly in the trenches to help ensure successful implementation and projected results. Our mission is to add measurable value during the long-term growth of each organization. Our mission capability to serve you is strengthened significantly with this unique approach because:

• You gain value from the contributions of your PEOPLE that we work with each day.

• You gain people with PRIDE in Maintenance , People Really Interested in Developing Excellence in Maintenance.

• You gain PEOPLE who will add greater value to their own unique total maintenance operation after we have completed consulting and operational service assignments.

Again, please remember that The Maintenance Excellence Institute has the technical knowledge, practical experience and commitment to help improve your maintenance business process via Operational Services. We will do this as if your operation was also our own personal business.

For more information about Operational Services contact:

The Maintenance Excellence Institute: For Pete call: (919) 270-1173 or for Bob call: (919) 841-0705